FAQ - Frequently Asked Questions
Shipping delivery estimates to metro areas
Express Postage: 2 - 3 business days
Standard Postage: 3 - 5 business days
To the regional location, it might take a couple of days more.
Do you ship overseas?
Only to addresses in Australia.
How do I track my order?
Australia Post: Once your order is shipped you will receive an email with a tracking number.
My order hasn't arrived.
If your order has not arrived within a week, please contact us and we will follow up with the courier.
Authority to leave
By opting for an Authority to Leave without a signature, you accept that we cannot be held responsible for your order if any parcel tracking shows that the parcel has been delivered. Your parcel will typically only be left if there is a place deemed to be safe to leave the parcel. Unfortunately, we cannot control this process as this is dependent on both the carrier and the circumstances for each delivery.